CNTRL Jeans

Effective Date: April 1, 2024

Terms and Conditions

CNTRL Jeans is the trademark and website owned by Caya for Fashion LLC.

General

In addition to the general terms and conditions contained, yet other important legal terms have been set forth in the Return Policy and Cancellation Policy. Actually, your acceptance of these General Terms and Conditions means your acceptance of and compliance with the Returns Policy which together form part of a legally binding contract between you and us. Hence, you should read these General Terms and Conditions and the Return Policy carefully before purchasing anything from CNTRL Jeans. In fact, and by clicking "I agree", then you agree to the following terms and conditions.

“We reserve the right to change the General Terms and Conditions. Any changes to the Terms and Conditions will apply to all new orders made after changes are posted on the CNTRL Jeans webpage”. You should review the General Terms and Conditions posted on the “CNTRL Jeans” webpage before each order.

Your use of the Website, (even if you do not purchase any products), means you agree to be bound by these terms and conditions.

“We” seek to ensure the accuracy and validity of all information contained on the (Controller Jeans) website including product descriptions and prices at all times. However, mistakes are possible. Hence, we will attempt to correct all errors and information on the CNTRL Jeans website as quickly as possible and if we find that this error has any impact on your order, then we will try to inform you.

You should keep in mind that “CNTRL Jeans” provides a different shopping experience than purchasing from a physical store. You must be aware and of knowledge of this.

If you have any questions regarding these General Terms and Conditions, the Cancellation Policy or the Products, then please contact us and speak to oneof our representatives at this number: 00962778844414. You can also contact us via email at info@cntrljeans.com

Contract

This contract applies if you click on "Purchase".

Information validity

“CNTRL Jeans” assumes the validity and reliability of the data provided to it by the customer while the customer personally bears responsibility for the accuracy of his personal data and information required to complete the online purchase transaction. Yet, the customer bears responsibility for providing any incorrect information for which “CNTRL Jeans” does not bear responsibility for any inaccurate or incorrect data or information.

Eligibility to order and purchase our products

The delivery address must be clear. You must provide a valid email address and mobile phone number where you can easily be reached.

All products sold through “CNTRL Jeans” are for personal use only as no commercial or industrial use is authorized for any of these products unless expressly stated.

Purchase order of products

Both the web page customization and your personal email are confirmation of your final order submitted to “CNTRL Jeans online”. Please be careful when placing your order as no more products can be added after we send you a confirmation email.

Your order confirmation contains details of the products you have ordered, the total delivery cost and the order number. You will need to indicate this data when contacting us regarding your order.

Accepting the purchase order

Although we endeavor to provide all products ordered, yet we reserve the right, at our discretion, and without having to state at any reasons, not to accept any purchase order at any time (prior to delivering the order to you). Hence, and if we reject your order, then we will notify you as soon as possible together with refunding any amounts owed to you.

Payment

You can pay for the products you purchase in any of the available and legal ways.

We will collect the amount payable from your card at the time you submit your purchase order. We will contact you if we encounter any problems collecting the value of your purchase order. Collecting the order value does not mean that we accept the purchase order. If your order is not accepted, then we will refund the full amount as soon as possible. We are responsible for refunding the amount to your bank. The refund date to your credit card may vary depending on the bank. (This may take from one (1) business day to three (3) weeks.)

Prices

All prices mentioned at “CNTRL Jeans” do not include delivery fees. Delivery fees will be added to the total price of your order after it is confirmed.

Availability of products

All products are subject to availability in stock, i.e. your order cannot be fulfilled if the product is not available. Products offered for sale are subject to discontinuation of sale and we are responsible, in such cases, for refunding any amounts you have paid in respect of those products that do not reach you.

Images

Images on the “Central Jeans” website are for illustrative purposes only for which, and for an accurate description of any product and details of what is included in the product, you should read the listed product description.

Available services

We reserve the right at any time to modify, discontinue the sale of, discontinue the services or the sale of any products or otherwise discontinue online shopping, temporarily or permanently, with or without prior notice. If our service stops after payment, then we will refund your funds according to “CNTRL Jeans” policy.

Delivery policy

We will do everything we can to deliver your products according to the delivery date stated in the email but please note that all delivery dates given by “CNTRL Jeans” (whether on the website, by phone or via email) are estimates while delivery timing may vary.

Delivery sites

We strive to deliver your order as soon as possible/ If you provide us with incorrect or incomplete information or data, then we will cancel the delivery without providing any prior notice.

Delivery arrangements

(The delivery company’s terms and conditions apply in addition to the terms and conditions mentioned)

Once your order has been placed online, we will send you a confirmation email including the delivery date of the product. The delivery date will be the date you specified online when placing your order.

Delivery will be made to the address you specified in your online order. If you are unable to choose a delivery date due to technical problems or to changes in the delivery date of your order, then you must ensure that we can reach your specified address so that you are present to receive your order on the agreed upon date. We are not responsible for any delay due to the breach of these terms and conditions. (What applies to this are the terms and conditions of the delivery company)

If you cannot be there in person to receive your order, then you can designate a representative to do so on your behalf. The representative must be an adult and capable of receiving and acknowledging the same while we will have the right to rely on the representative's instructions on your behalf as if they had come from you personally. (What applies to this are the terms and conditions of the delivery company)

Delivery personnel are prohibited from leaving/delivering any products unless they obtain your signature or the signature of the representative appointed by you on the receipt. (What applies to this are the terms and conditions of the delivery company)

Upon delivery, you must inspect the products yourself or by a representative appointed by you and verify the condition of the packaging and whether the correct number has been delivered. You or your designated representative must sign the delivery documents confirming the completion of the delivery process, the number of products delivered and that the products have been delivered free of any damage. (What applies to this are the terms and conditions of the delivery company)

If there is visible damage, missing or incorrect products, then you must note this on the delivery note. We will replace and deliver free of charge in case of missing, damaged or incorrect items. (What applies to this are the terms and conditions of the delivery company)

Once you receive your order in person (or through your representative), then you become the owner of those products and will be responsible for them from then on. This means that you will be responsible for any damages or losses you suffer later.

Responsibilities

In the event of any unforeseen circumstances, then we will make every effort to contact you to re-arrange an alternative delivery time or date. We will not be responsible for any losses resulting from delay in delivery due to reasons beyond our control. (What applies to this are the terms and conditions of the delivery company)

In the event of any unforeseen circumstances, then we will make every effort to contact you to re-arrange an alternative delivery time or date. We will not be responsible for any losses resulting from delay in delivery due to reasons beyond our control. (What applies to this are the terms and conditions of the delivery company)

Cancellation policy

When you order from “CNTRL Jeans”, you can cancel your order before confirming it and within (48) hours. You will notify us by communicating via email and canceling the order. You have the right to cancel the entire order while we will refund the full amount to your credit card account (the same card used to place the purchase order).

Security

You are responsible for ensuring that your login data, password and all other data associated with your account are kept confidential at all times. You agree to notify us as soon as you become aware of or suspect the existence of any risk to the security of your account.

Once you wish to purchase from “CNTRL Jeans”, then you expressly agree to the collection, storage and processing of any data by the payment serviceprovider for online shopping for the purposes of collecting, storing and processing any data of this kind.

If you cancel your entire order (full cancellation) before it is confirmed by us and within 48 hours, then you will have the right to recover the value you paid (purchase price and delivery fees) only.

N.B.: the rest of the terms and conditions shall remain in effect in the event of any mistake in any of them.